Contact
Contact us
At Grandshop we are always ready to help you! Whether you have questions about our products, need help with an order, or want more information about how our solutions can improve your everyday life, we are just a message away.
We understand that good customer service is an important part of your shopping experience, which is why we strive to provide you with a quick and satisfactory solution.
How to contact us
• Email: grandshop@info.dk
We respond to all inquiries within 24 hours on weekdays. If you contact us on weekends or holidays, we will get back to you as soon as possible.
Typical questions we can help with:
• Questions about product details and usage.
• Status of your order and delivery time.
• Returns, exchanges or complaints.
• General guidance to get the best out of our products.
Our commitment to you
At Grandshop, our customers are always at the center. We are dedicated to ensuring that you have a positive experience when you shop with us, and we take the time to understand your needs and find the best solution for you.
Frequently Asked Questions (FAQ)
Before you contact us, it might be a good idea to take a look at our Frequently Asked Questions (FAQ) , where we answer the most common questions about:
• Delivery and shipping.
• Return and exchange policy.
• Our guarantee and quality control.
Feedback is welcome.
We're constantly working to improve, and your feedback means a lot to us. Do you have any suggestions on how we can make your experience even better? Send us an email - we'd love to hear from you!
Thank you for choosing Grandshop
We appreciate that you have chosen us as your preferred webshop. We look forward to helping you and ensuring that you are fully satisfied with both our products and service.
We look forward to hearing from you!